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Privacy Policy

Effective Date: 07/11/2025

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At The Polished Pumpkin, we’re committed to protecting your privacy and respecting your personal information. This Privacy Policy explains what we collect, how we use it, and your rights when you visit our website or place an order with us.

1. What We Collect

When you interact with our website, we may collect the following information:

  • Personal Details: Name, email address, phone number, and shipping address

  • Payment Information: Collected and processed securely through Wix Payments

  • Account Info: Username, password, and any details you add or edit in your account (like your address or saved cards)

  • Order Details: Package selection, delivery preferences, and purchase history

  • Technical Data: IP address, browser type, device type, and pages visited

  • Cookies and Tracking Data: Used for analytics, site performance, and (possibly) future promotional campaigns

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Create and manage your customer account

  • Communicate with you about your order, delivery, or support inquiries

  • Send you promotional emails (only if you’ve opted in)

  • Improve our website through analytics and performance tracking

  • Run seasonal campaigns or marketing efforts (like newsletters or exclusive offers)

3. Cookies & Analytics

Our site may use cookies and similar technologies to enhance your browsing experience. These help us:

  • Understand how people use our site (via tools like Google Analytics)

  • Run targeted seasonal promotions through platforms like Facebook/Instagram (Meta Pixel)

You can manage cookie settings in your browser at any time.

4. Sharing Your Data

We do not sell your personal information to third parties.

We may share your data with trusted service providers for functions like:

  • Payment processing (Wix)

  • Email marketing (e.g., Mailchimp or Wix Email Campaigns, if used)

  • Analytics tools (Google Analytics, Meta Pixel)

These providers are only given access to the information they need to perform their services and are required to keep it confidential.

5. Your Choices & Rights

  • You can update your personal info at any time by logging into your account.

  • You can unsubscribe from promotional emails by clicking the link at the bottom of any marketing message.

  • You can request to view, correct, or delete your data by emailing us at shannan@thepolishedpumpkin.com.

6. Children’s Privacy

  • Our website is not intended for use by children under 13. We do not knowingly collect personal information from anyone under 13 years old.

7. Security

We use secure payment processing and encrypt customer data through our website host (Wix) to help keep your personal details safe.

8. Changes to This Policy

We may update this policy as needed to reflect changes in our practices. When we do, we’ll update the “Effective Date” at the top of this page.

9. Contact Us

Have questions about your data or this policy?
Reach out to us at: shannan@thepolishedpumpkin.com

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